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Solution

Communication Automation

Manage all candidate communications automatically and multilingually. WhatsApp, Telegram, SMS, email integrated in a single platform.

How It Works

Cumino's communication automation lets you manage thousands of candidates without increasing HR team workload. Personalized and multilingual messages.

1

Automatic triggers

Configure when to send messages: new application, status change, interview reminder.

2

Multilingual templates

Create templates in 12+ languages. The system detects the candidate's language and sends in their native tongue.

3

Multi-channel

Send via WhatsApp, Telegram, SMS, or email. Choose the preferred channel for each candidate.

Supported Channels

WhatsApp Business

  • Official Meta API
  • Pre-approved templates
  • Bidirectional conversations
  • Media and documents

Telegram Bot

  • Official Bot API
  • Interactive commands
  • Bidirectional conversations
  • Media and documents

SMS

  • Global coverage
  • Guaranteed delivery
  • Link tracking
  • Automatic fallback

Supported Languages

The system automatically detects the candidate's preferred language and sends all messages in their native tongue, eliminating communication barriers.

European

  • Italian
  • English
  • French
  • Spanish
  • German
  • Portuguese
  • Romanian
  • Polish

Non-EU

  • Arabic
  • Hindi
  • Urdu
  • Bengali
  • Mandarin Chinese

Key Advantages

Automation

  • Zero manual intervention
  • Configurable triggers
  • Custom workflows

Compliance

  • GDPR and EU AI Act compliant
  • Opt-in/opt-out managed
  • Complete audit trail

Quality

  • Professional templates
  • Dynamic personalization
  • A/B testing

Efficiency

  • 89% response rate
  • 15 min saved/candidate
  • 0 lost messages

Automate Communications

Save time with automatic multilingual messages.

Request DemoRequest Pilot

Performance

Time saved/candidate15min
Response rate89%
Supported languages12+