Solution
Communication Automation
Manage all candidate communications automatically and multilingually. WhatsApp, Telegram, SMS, email integrated in a single platform.
How It Works
Cumino's communication automation lets you manage thousands of candidates without increasing HR team workload. Personalized and multilingual messages.
1
Automatic triggers
Configure when to send messages: new application, status change, interview reminder.
2
Multilingual templates
Create templates in 12+ languages. The system detects the candidate's language and sends in their native tongue.
3
Multi-channel
Send via WhatsApp, Telegram, SMS, or email. Choose the preferred channel for each candidate.
Supported Channels
WhatsApp Business
- Official Meta API
- Pre-approved templates
- Bidirectional conversations
- Media and documents
Telegram Bot
- Official Bot API
- Interactive commands
- Bidirectional conversations
- Media and documents
SMS
- Global coverage
- Guaranteed delivery
- Link tracking
- Automatic fallback
Supported Languages
The system automatically detects the candidate's preferred language and sends all messages in their native tongue, eliminating communication barriers.
European
- Italian
- English
- French
- Spanish
- German
- Portuguese
- Romanian
- Polish
Non-EU
- Arabic
- Hindi
- Urdu
- Bengali
- Mandarin Chinese
Key Advantages
Automation
- Zero manual intervention
- Configurable triggers
- Custom workflows
Compliance
- GDPR and EU AI Act compliant
- Opt-in/opt-out managed
- Complete audit trail
Quality
- Professional templates
- Dynamic personalization
- A/B testing
Efficiency
- 89% response rate
- 15 min saved/candidate
- 0 lost messages
Performance
Time saved/candidate15min
Response rate89%
Supported languages12+